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Shipping policy

Shipping Policy — Thailand

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Processing Time 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

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Shipping Rates

Order Value                      Shipping Fee
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Below THB 2,500             THB 150
THB 2,500 and above      Free
Threshold may vary during promotions.

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Delivery Timeframe 7–14 business days. Estimates only — may vary due to customs or public holidays.

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Import Duties & Taxes Currently covered as part of your shipping fee. This is subject to change without prior notice. Any future charges will be the responsibility of the customer.

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Order Tracking

Your tracking is split into two stages. Once NinjaVan shows "Delivered", your parcel has reached the Thai border — a Flash TH tracking number will be updated on your order page and sent to you by email within 3 business days.

For more information, visit our FAQ.

Need Help? Line: @215tlbgk Email: support.th@polylulu.com